Frequently asked questions…
Free shipping available on all products.
How Fast Will I Get My Package?
Depending on what delivery option you choose at the checkout we offer…
- Lisbon, Portugal: Under 1 hour! (€2.4+ VAT)
- The rest of Portugal: 1-2 days
- The rest of EU: 1-5 days
Delivery is available Monday- Friday 10 am – 9 pm.
Please go to the checkout and enter your address to see the specific delivery times and costs for your location.
Payment by credit card, debit card, bank transfer or MBWay.
We will keep you informed of the progress of your order by e-mail and phone.
The couriers work from Monday to Friday, therefore no deliveries will be made on Saturdays, Sundays.
All products commercialized by Plant&Hemp comply with the United States and European federal laws regarding the cultivation of hemp:
- 2018 United States farm bill.
- The European Regulation-Delegate-n.-639-2014.
- The European Regulation n. 1307/2013.
To make life easier we’ve written the following articles to simplify this complicated info:
If you’re concerned about purchasing our products in your home country, speak to one of our legendary teammates.
CBD is a new industry and as laws continue to evolve so fast even customs officers can’t keep up with the changes.
Don’t panic, our couriers have strong relationships with international customs authorities and all our shipments are tracked.
If an order goes missing please reach out to one of our team, we will track it down and as company policy,
We will always resend any order again with no charge to you!
The potency or strength of a product refers to the amount of CBD in each serving or individual use.
For example, a product might have 70 servings and each one of them might be ‘Medium’ in strength.
We advise anything above 35mg per serving to be strong, whereas anything between 1-15mg to be light.
Everybody is different so start on a lower dosage and see what works for you.
Cannabinoids are naturally occurring compounds found in the Cannabis sativa plant or Hemp plant.
Of over 480 different compounds present in the plant, only around 66 are termed cannabinoids.
The most well known among these compounds is the delta-9-tetrahydrocannabinol (Δ9-THC), which is the main psychoactive ingredient in cannabis.
Cannabidiol (CBD) is another important component, which makes up about 40% of the plant resin extract.
All of the products on our platform contain under the legally required 0.2% THC cannabinoids concentration per unit.